Transforming Event Experiences with Ronin POS
Customer Background
Ronin POS provides a point-of-sale solution for events such as concerts, conventions, comedy shows, sporting events, college fests, and music festivals. Ronin POS has transformed the event management industry by specializing in cashless payments. It uses RFID technology to ensure fast and secure online payments. For many businesses, Ronin has become a trusted partner in their success journey.
Industry
The Challenges
Ronin approached Sigma Solve to develop software for online payment with multiple payment options that can be integrated into POS devices. The client requested a POS software solution that is user-friendly, easy to integrate, provides real-time reporting, and is secure from cyber threats. RFID was a critical component for the success of POS.
Ronin POS also wanted Sigma Solve to bridge the gap between a customized circuit and an Android device. Successfully identifying the technology that bridges the gap and optimizes performance required careful consideration and attention to detail.
- The primary focus area was to develop a multifaceted and dynamic solution that would cater to the needs of businesses of all types and sizes.
- Integrating multiple payment gateways and processors easily with a variety of payment options required thorough examination and experimentation.
- We explored a number of security frameworks to build a solution with encryption and access controls to protect and preserve sensitive user data.
- Tracking sales and inventory and processing their data for quick, real-time, and accurate analytics expected various code combinations.
- Selecting a technology stake was a critical decision for us to ensure the cost of the device was affordable.
- We wanted to ensure that the device is compatible with different RFID devices, scanners, printers, tablets, and other equipment.
- Keeping the POS system updated with the latest technology and features to meet its customers’ demands needs constant knowledge upgrading.
The Solutions
At Sigma Solve, our team of experts and developers leveraged the cloud-based framework to build a feature-rich and future-proof POS solution. We also leveraged RFID technology for contactless payment. We use Node.js with Hasura Graph QL to build a framework that allows Ronin POS to record offline transactions and sync sales data online later.
- A cloud-based system was leveraged to equip the POS machine with an offline payment system to sync transactions later.
- Event organizers can use our cloud-based software solution to sync, access, and manage data and operations from anywhere, anytime.
- The POS solution ensures Ronin effectively accommodates high transaction volumes, secures data, and sustains peak performance through its scalability, security, and reliability.
- RFID technology is implemented for customers to scan the QR code to process online transactions easily, quickly, and safely.
- Our software solution empowered event organizers to track and analyze customer data, preferences, and spending patterns.
- The POS solution, with a real-time data-reporting facility, enables event organizers to strategize robust customer engagement and scale sales.
- The POS software solution has many customizable features for event organizers to tailor their system according to their specific needs and preferences.
- Our team leveraged React-native with Graph QL to build an intuitive, responsive, and adaptable software solution that enhances user experiences.
The Outcomes
Before Ronin POS, event organizers faced cumbersome manual processes and challenges in managing merchandise sales. Imagine long queues for merchandise purchases, the hassle of handling cash transactions, and limited data on guest preferences and behavior.
In essence, Ronin POS transformed event management from a cash-driven, manual process to a data-centric, customer-focused operation, empowering organizers to achieve greater efficiency, scalability, and success.
Efficient and secure online payment methods can streamline transactions, reduce queues, and simplify reconciliation.
Organizers can increase revenue and reach by using online ticketing and merchandise sales to attract a wider audience.
Managing inventory, processing orders, and on-site operations have become a breeze with the help of intuitive interfaces and various functionalities.
Real-time reporting and analytics provided valuable customer insights, helping organizers tailor offerings and improve future events.
Ronin POS User Experience
Client Testimonial
